Last Updated: August 2024
These Terms of Service ("Terms") govern your access to and use of the website and services provided by ONETA-JA Trucking and Retail, LLC ("Company," "we," "us," "our," or "Service"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Service.
2. Service Description
ONETA-JA provides trucking, freight transportation, warehousing, and retail services. Service availability and specific offerings are subject to change at our discretion.
3. User Responsibilities
As a user of our Service, you agree to:
- Provide accurate and truthful information in all communications
- Pay all fees and charges associated with our services
- Comply with all applicable laws and regulations
- Not engage in fraudulent or deceptive practices
- Provide accurate shipment details and cargo descriptions
4. Cargo Liability
Customers are responsible for providing accurate cargo descriptions and values. ONETA-JA's liability for loss or damage to cargo is limited to the declared value or insurance coverage in place, whichever is less. We recommend customers maintain their own insurance for high-value shipments.
5. Payment Terms
Payment for services is due as specified in your quote or invoice. We accept various payment methods including ACH transfers, credit cards, and checks. Late payments may result in service suspension or account closure.
6. Service Levels
While we strive to meet all delivery schedules, ONETA-JA does not guarantee specific arrival times except in contracted premium services. Delays may occur due to weather, traffic, mechanical issues, or other circumstances beyond our control.
7. Limitation of Liability
To the maximum extent permitted by law, ONETA-JA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Service, regardless of the cause.
8. Prohibited Items
Customers may not ship hazardous materials, illegal substances, or items restricted by law without proper documentation and compliance with all regulations. ONETA-JA reserves the right to refuse shipment of questionable items.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of ONETA-JA and protected by copyright laws. You may not reproduce or distribute our content without permission.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service constitutes acceptance of the modified Terms.
11. Termination
ONETA-JA reserves the right to terminate or suspend your account and access to our Service at any time for violations of these Terms or other conduct deemed inappropriate.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Texas, without regard to its conflict of law provisions.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
- Email: legal@oneta-ja.com
- Phone: (555) 123-4567
- Address: 123 Logistics Way, Transport City, TX 75001